Privacy Policy

1. Who we are

SIPTA Limited is a video production and digital marketing agency registered in England and Wales (Company No. 15994550). Our registered address is Airedale House, 423 Kirkstall Road, Burley, Leeds LS4 2EW. VAT No. GB494044677.

If you have any questions about this policy or how we handle your data, contact us at office@sipta.co.uk.

2. What data we collect

We may collect the following types of personal data:

• Name and contact details (email address, phone number)
• Business name and job title
• Information you provide when submitting an enquiry or storyboard request
• Communications between you and SIPTA
• Website usage data collected via cookies and analytics tools

3. How we use your data

We use your personal data to:

• Respond to enquiries and provide quotes or storyboards
• Deliver services you have engaged us for
• Send relevant marketing communications (where you have consented)
• Improve our website and services
• Comply with legal obligations

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

• Contract: where processing is necessary to fulfil a contract with you or take steps at your request before entering a contract
• Legitimate interests: where we have a legitimate business interest, such as responding to enquiries or improving our services
• Consent: where you have given explicit consent, such as for marketing emails
• Legal obligation: where processing is required by law

5. How we share your data

We do not sell your personal data. We may share it with trusted third-party service providers who assist in operating our business (such as cloud hosting, email, and CRM platforms), all of whom are required to handle your data securely and in accordance with UK GDPR. We may also disclose data where required by law.

6. How long we keep your data

We retain personal data only for as long as necessary for the purposes it was collected, or as required by law. Enquiry data is typically retained for up to 2 years. Client project data is retained for up to 7 years for legal and financial record-keeping purposes.

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (right to be forgotten)
• Object to or restrict processing of your data
• Data portability — receive your data in a structured, commonly used format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at office@sipta.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

Our website uses cookies to improve your experience and analyse how the site is used. Essential cookies are required for the site to function. Analytics cookies (such as Google Analytics) are only set with your consent. You can manage your cookie preferences at any time through your browser settings.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.